Refund policy

At Dainty Desire, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help with our easy and straight forward refund process. Please review the following guidelines:

Eligibility for Refund:

Items must be unused, in their original condition, and in original packaging.
Refund requests must be initiated within 24 hours of receiving your order.
In case of damage or wrong product delivery we need an unboxing video to quickly resolve your concern.
The item should not be damaged or altered in any way.
Items purchased during sales or promotions may be subject to different refund conditions.

How to Request a Refund:

Initiate a Refund:
- To request a refund, please contact our customer support team at support@daintydesire.com or call us at +91-9935841118
- Ensure you provide your order number, contact details, and reason for the refund.
Return of Product:
- Once we confirm your refund request, we will arrange the return of the product in case of damage or a defective product received. Otherwise, you need to ship/courier the product to our warehouse location.
- Please ensure that the item is unused and in its original packaging.
- Returns must be shipped back to us within 7 days of our confirmation.

Refund Process:

Once we receive the returned item and confirm its eligibility for a refund, we will process the refund to the original payment method.
Refunds will be processed within 7-10 business days from the date of receipt of the returned item.
Please note that shipping charges are non-refundable.

Exclusions from Refund:

The following items are not eligible for refunds:

Customized or personalized products.
Earrings (for hygiene reasons).
Sale or clearance items.
Any items that have been worn, altered, or damaged by the customer.

Contact Us:

If you have any further questions or need assistance with your refund request, please contact us at support@daintydesire.com. Our team is always ready to assist you.